Gold Award for Customer Satisfaction

Posted 22/03/2022

Higgins Homes is delighted to announce that it has been presented with a 2022 Gold Award for Customer Satisfaction, in an independent survey. Specialist research and consultancy business, In-house Research, conducted the customer survey experience and placed Higgins Homes in the top category after talking to buyers.

The Gold Award is accredited to companies that achieved a customer recommendation score of 90% or above, based on feedback from customers who legally completed in 2021.

In-house Research works with more than 100 top UK developers and housebuilders to monitor and improve their customer experience. The in-depth customer comments will allow Higgins Homes to continue to provide an excellent customer journey and place them as industry leaders.

Jeremy Marcus, Sales & Marketing Director at Higgins Homes said: “To achieve the Gold Award for Customer Satisfaction is high praise and we are delighted to be recognised. Understanding our customers’ needs and expectations is fundamental to our ethos and is something that we continue to invest in to provide the best experience possible.”